Terms of Service

Effective date: September 30, 2025
By commissioning artwork from Raezoo (hereafter “the Artist”), the client (“you” / “Client”) agrees to the following terms in full.

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1. Eligibility
> The Client must be 18 or older to commission.
> The Artist may decline any request.2. Payment
> All prices are in USD.
> Payment through PayPal invoices only.
> For commissions under $300: full payment is due upfront.
> For commissions over $300: a deposit (25–50%) is due before sketching; the remainder is due before final delivery.
> The Client is responsible for PayPal processing, exchange, or transfer fees.
> Extra charges may apply for complex designs. (+30% fee)
> Extra charges may apply for character design, that is, when there's no references of the character (+50% fee for character design).3. Process & Revisions
> Usual turnaround: a few weeks to a couple months. If delays occur, the Client will be notified.
> The Artist aims to reply to inquiries within 3 business days.
> Work stages: sketch → lineart → flats → shading.
> Big revisions must be addressed during sketching (e.g. pose, major composition).
> After sketch approval, a free round of revisions is allowed per stage. Extra rounds or major changes (pose, composition, etc.) may require additional payment.
> Revisions due to the Artist’s mistakes or oversights (forgetting a requested element) are always free.4. Refunds
> No refunds will be issued under any circumstances.
> The Client must be certain before commissioning.
> The Client should review the Artist’s portfolio and be sure they are satisfied with the style.
> Payment is confirmation that the Client accepts these Terms.5. Abandonment
> If the Client does not reply or provide needed materials for 90 days, the Artist may cancel the commission and keep any payments.
> The Artist will make reasonable attempts to contact the Client before canceling.6. Rights & Usage
> The Artist retains all copyright.
> Upon full payment, the Client receives personal use rights only (e.g. printing for self, wallpapers, personal sites).
> The Client may not claim, resell, redistribute, or alter the artwork (beyond minor cropping, color adjustments) without permission.
> The Artist may display the artwork in portfolios, social media, or galleries unless the Client requests privacy in advance (a privacy fee may apply).
> Prohibited uses: commercial use, NFTs, AI dataset training.7. Delivery
> The final artwork is delivered digitally (PNG by default).
> No physical items are shipped.
> If the Client requires another format, it must be specified in advance.8. Privacy
> Both parties agree to keep personal information confidential.
> The Artist will not share the Client’s personal details.9. Disputes
> Any disputes should first be resolved through communication between the Artist and the Client.10. Changes to Terms
> The Artist may update these Terms at any time.
> Updates apply to new commissions only.11. Miscellaneous
> If any part of these Terms is invalid, the rest remain in effect.

COLORED SKETCHES

Please note that for a sketch, any detailed design will be simplified.Headshot: 10 USD
Halfbody: 12 USD
Fullbody: 15 USDAdditional character: +50% of base price
Background: +10-20 USD (Color backgrounds and simple shapes free of charge)

FLAT COLORED

Headshot: 15 USD
Halfbody: 20 USD
Fullbody: 30 USDBackground: + 20-50 USD (Color backgrounds and simple shapes free of charge)
Additional characters: +50% of base price (each)

SHADED

Headshot: 20 USD
Halfbody: 40 USD
Fullbody: 60 USDBackground: +35-60 USD (Color backgrounds and simple shapes free of charge)
Additional characters: +50% of base price (each)

DISCORD USER: RAEZOO